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How 77tbaji Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, or contact our support team. Access to our platform and the scope of this policy depend on your local law and eligible regions.

Data collected only for account and payment usebKash, Nagad, Rocket transaction records protectedYou can request access to your stored dataPolicy applies to Bangladesh-eligible account holders
77tbaji How 77tbaji Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are the practical baseline here, not a claim we make without backing. Each of the four areas below describes a concrete practice we follow for every account, regardless of which payment method you use.

Account Security Login is verified through a one-time code sent to your registered mobile number. Any new device login triggers a fresh OTP check before your account wallet becomes accessible.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your language and display settings. We do not use tracking cookies that follow you to other websites.
Data Retention Active account data is kept for as long as your account is open. After closure, we retain only the records needed for payment reconciliation and any dispute that arises, then delete the rest.
Requesting Changes You can request a copy of your data or ask us to correct inaccurate details at any time. Requests are handled via live chat or email; we verify your identity first using your registered phone number.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold on your account, request a correction or ask us to delete records tied to a closed account, our support team handles these requests directly. Availability depends on your region and local law — we confirm eligibility before acting on any data request.

Live Chat Open the chat widget from your account dashboard to raise a data access or deletion request. Our team reviews and responds to privacy queries through this channel.
Email Support Send your request to our support address listed in your account settings. Include your registered phone number so we can verify identity before acting on your request.
Account Settings Some data preferences — like marketing contact opt-out — can be adjusted directly inside your account settings page without contacting support at all.

Common Questions About Your Privacy on 77tbaji

These are the questions we hear most often about how account and payment data is managed. If your question is not here, reach us through live chat or the email address in your account settings.

We collect your name, phone number and email at registration. Once you make a deposit, we also record the bKash, Nagad or Rocket wallet number and transaction reference used.

No. Your mobile banking PIN stays inside your own payment app. We only record the transaction reference and wallet number needed to match your deposit and process your withdrawal.

Yes. Contact our support team via live chat or the email address in your account settings. We verify your identity using your registered phone number before releasing any data.

After closure, we keep only the minimum records needed for payment reconciliation and dispute resolution. Everything else is deleted once those obligations are met.

Eligibility and the scope of this policy depend on your local law and the regions covered. Please review local regulations to confirm access and data rights applicable to you.

Raise it immediately via live chat from your account dashboard or send a message to the support email in your account settings. Include your registered phone number for identity verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.