What We Collect and Why We Hold It
When you open an account, we collect the name, phone number and email address you provide during registration. If you fund your account through bKash, Nagad or Rocket, we record the transaction reference and wallet number to confirm the deposit reached your account and to process
-
1
withdrawals back to the same wallet. We do not store your mobile banking PIN or full wallet credentials — those stay inside your own payment app. We also collect device and session data, such as the browser type and IP address used to log in, so
-
2
we can detect unusual access patterns and flag them to you. Cookies on our site track your session state and preferences — not your browsing on other sites. We keep account data for as long as your account remains active or as required by the terms
-
3
governing eligible regions. If your account is closed, we retain only the minimum records needed for dispute resolution and audit purposes. Any data we hold is used solely for account management, payment verification and support — never sold to third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.